I just wanted to thank you again for helping. I e mailed several sights and budget cues is the ONLY one that has responded so far. A customer ready to buy should not have to wait for questions and queries to be answered.The promptness and customer service of budget billiards has made my decision an easy one.
from Matt
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I purchased 2 cues from Budgetcues.com. Julia was extremely helpful and patient throughout the entire process and, believe me, I asked MANY questions. Her recommendation on the NEW Ultra Piston 1 was dead on the money. The photo on the website does not do justice to what a well made work of art that this cue is. Even for a low to mid range Meucci cue the detail is striking and the workmanship is second to none. I also purchased an M1 sneaky pete for my son to use, and again, the craftsmanship is incredible. Many thanks for the great cues and I hope that you continue to be the top seller worldwide for Meucci cues for a log time to come! The next purchase that I make for any of my billiard need will be from www.budgetcues.com
from Aron Harris in Sr. Ocala, Fl
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Julie, I just wanted to thank you for your kindness on the phone last week when I bent your ear with all kinds of questions about purchasing a Meucci demo cue, your incredibly quick shipping, and the fantastic cue I received. No company (billiards or otherwise) has ever been more helpful, faster, or offered a better product at as good a price. My hat is off to you (although I don't really wear one...), and I hope you succeed even beyond your dreams.
from Pat D.
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I just want to drop a line of thanks for the concern you show regarding customers. I have ordered 2 products so far from your company. Both times the communication regarding order status has been great. You kept me up to date concerning delivery and status. I actually received my 2nd order much quicker than the expected date. Keep up the great service. you never get a 2nd chance to make a first impression. I wish your organization much success.
from Brent G.
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I bought a meucci gambler 2 joker and id just like to say that everything about budget billiards is simply awesome, the customer service was outstanding, the website great, and the product wonderful. THANK YOU.
from David
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Excellent service, ordered a new shaft with matching collar for my 233 series meucci and received it way before estimated ship date. Finally a billiards company you can rely on to deliver as promised.
from B. Stinnett
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I'm a new customer who has just set an order in for a new pp4, they haven't recieved my money yet, but they pre-ordered what I asked of them with no questions asked except for what I wanted and that is the greatest service I have recieved from any out of town billiards. Julia has definitely made me a life-long customer through just professionalism and great courtesy, thank you much.
from Devon in Tampa, Florida
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I received my Meucci Cue. Beautiful and straight. Thanks for the extremely fast shipping.
from P.S. Sadler
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Customer service is very important to me and I could'nt be happier with the service I was given by your staff. It is dissapointing when you send an inquiry by email to a companies web site and don't get a response. Not only did I get a response from your site, but the answer to my question was the deciding factor in my purchase. I will recommend your company to everyone I know! Keep up the excellent work.
from Mike M.
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I bought a shaft for my old meucci and I am very happy with it and I did not have to wait forever for it. Thank you for being someone I didn`t have to have a problem with. thanks again.
from Dan M.
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I want to pass on to Meucci that I received excellent Customer Service from Julia with BudgetCues. Julia, "listened" to what I wanted, made some recommendations and is providing what I need for my pool game. It is rare in this day and time to find someone who cares about their potential customer with the interest she provided. I would appreciate your passing this message on to the appropriate management at Meucci. If any of my friends show any interest in Meucci, I will be more than happy to recommend BudgetCues. Thank You.
from J.H.B.
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I cant stop saying it enough. You guys, (and gals) are AWESOME!!!!!!
from J.A.
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Awesome! We have purchased several items from Budget Billiards; all transactions were handled in a prompt, professional manner. Not only did the items we purchased exceed our expectations, but all questions asked were answered expertly! I highly recommend this company to anyone interested in receiving excellent customer service and high quality merchandise at very competitive prices!
from cd&krep
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Hi Daniel, i have buy a Mezzcue from Budget Billiards and i am very happy for the quickly Shippment from the cue. I have received today. Very nice cue and good qualitiy. Thanks for all and say hello to julia from fernando from switzerland.
from Fernando in Switzerland
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I bought an Instroke Buffalo Case late afternoon on a Friday. Case in my hands on the following Monday by noon. This is my second purchase from Budget. Super case, super Meucci cue, super service.
from Scott T.
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Budget Cues and Meucci are both 'Blesssed' to have a dedicated and knowledgeable employee like Julia. Her knowledge of all her products is appreciated. Thanks for the 'straight shooting' Meucci Demo stick its great.
from J.T.
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My mom just got the gem cue that i ordered, it's perfect. Just what i ordered. The leather wrap perfect, can't see the seem. Good work guy's. It's a killer cue & thank's again.
from Jeff in Brazil
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I've always been a little bit afraid of ordering from overseas (seen from our side) BUT: this is the 3. time I ordered cues from Budget billiards and it is the best playing stick I ever played and it just looks great! I'm really amazed how quick the delivery has been: B.B. sent the cue on wednesday and I've got it on saturday - to europe! just great. So for me Budget billiards is the best shop in the internet - super service, top quality products - good prices and quick delivery. All I could ever want.
from Maximilian in Austria
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I just bought the Meucci M1 Sneaky Pete. I hit a couple of bals and determined the stick was in good shape so I chalked it up and played my first game. I made the 8 on break. What a way to start using a new stick. Thanks for such affordable quality merchandise.
from Dan in Columbia, MO
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My new Meucci Gem Cue is beautiful. Thanks Julia!
from Fred
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Very fast shipping well packed, Best cue out there for the money,,, shoots very straight thanks again.
from Zach S.
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I am very pleased with the Meucci Demo that I got from Budget Billiards. Julia is very knowlegeable about the products they sell. I highly recommend doing business with Budget Billiards.
from Slim
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I really like the quick response and turn-around when placing an order. This is my first time using Budget Cues and i'm very impressed with the customer service so far.
from Jade USMC
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Fast, professional, and honest. You can trust budget billiards. Thanks, Julia.
from Robert
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| I just gotta tell you what GREAT customer service you have their. I was the LUCKY recipient of your September drawing of the \'MEUCCI\' demo cue and I was stoked. I have never won anything like this before and you didn\'t even ask me for the freight or anything WOW. In just 2 days I was shooting a nine ball tournament that night and It was Great. Thank So Much for Everything (and your awesome Meucci Archive Too)
Your Very Appreciative Customer,
Ken Hubbart Gardnerville, Nevada
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Dear Budget billiards crew, I really like to thank for your patience and the good services that you have provided. I have received my gem cue and the goods are in perfect condition. Really satisfied and I love it. Keep up the good work. Thank you.
from Andi W.
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Fast, kind, honest and professional. Thank you, it was a pleasure.
from Chris in Gdynia, Poland
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Great customer service. The personnel at Budget Billiards are very thoughtful and patient. I will do more business with Budget Billiards.
from Chris Pharr
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I am just learning to shoot pool and have heard about a meucci cue and I was joking with my husband that my problem is that its just not a meucci cue, anyways for christmas he got me a Meucci Limited White Rose Cue (Green), for christmas:) These guys at budget billiards were great and talk about fast delivery! I am so pleased, The cue is amazing and my game is not so bad...anyways thanks guys!!
from Brittney Antkowiak
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Julia, just received my Gem 2 Cue..just want to say the picture on the internet does not do it justice, the detail in my cue is unbelievably beautiful. Hope it shoots as good as it looks and I will be going to Vegas again this year.. Your knowledge about Meucci cues is untouchable. Thanks so much, Andrew
from Andrew in NC
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Best seller on the net!!! and an always nice Julia!!!!!
from Nuno Ferreira
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thank you for your honest and professional work love it the best cue brand ever love samir...
from men4work
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SUPER PEOPLE I mailed my payment on Monday and had my cue by Friday.
from Fast Break Ferguson
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I purchased a Joss cue today and am extremely pleased by their customer service. It seems that no request upsets them and they are always happy to accommodate. Thanks Budget Billiards!
from Jennifer B.
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meucci cues and julia are a perfect match. thanks to both of you.
from bob cal
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Julia is awesome!!!! She treated me better than some of my friends. Guess I need new friends. As far as I am concerned Meucci is pool.
from Dave Tenorio in Memphis
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Outstanding folks! Perfect Julia. Will you marry me?
from Ed in PA
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Great, service, fast response to questions. Will use them for all my cue needs. Intelligent professionals all the way!
from Randy in NY
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I ordered a new "Black Dot" shaft for my Meucci cue. Fantastic, the service and delivery were excellent. Thanks Budget Cues.
from Frank in Chattanooga
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I visited several sites in looking for a specific mcdermott cue & a back up cue. After ordering at one site and being told they had them in stock, I placed an oder but was dissapointed in learning 2 days later their advertised in stock wasn't true. I'm happy with your company's tru advertising of what you have available, and the quick feedback on status of delivery. Your prices are among the lowest I've found and when not are still equal to the losest offered by other sites. What sets you above the other sites is the great customer focus on keeping your clients updated of delivery status and actually having what you show on your website. I will be back when I purchase my next sticks and will definitely recommend you to all my pool league & tournament friends.
from Kip
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Second cue I bought. As usual, beautiful. And, as usual, Excellent price, quality, and service. Thanks again folks, Ed
from Ed
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awesome customer service. fast to reply and friendly. i had a problem (my fault) they called and notifed me and fixed it easily. great service
from Stephen
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I have bought many cues. HP3 ultra PP1 brunswick,Balabuska,Predator,and shot with many other brands, But the Echo 1 is by far the most accurate of them all Thanks again to Julia for Quick and friendly service.
from Steve H in Texas
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I am 75 years young and have been playing with a top of the line CueTech cue for some time now. It has a great feel. But, then received the Meucci Demo Cue and have been using it for a month now and WOW! What a cue! Out of the shipping container I began getting the feel of quality, hitting the ball with great accuracy. After several weeks playing with it my contenders are dwindling. Thank you for the demo video as it made my purchase decision for me and does everything you claim. I am so hyped!
from Gene A. in Texas
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Julie, Thank you for the hospitality you showed us when we came to tour the factory. We felt very special and your knowledge is very helpful. The Meucci product is phenominal. We have several of the cues and keep looking for more. You guys are habit forming. Keep up the good work.
from Lee & Rikki
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THX A LOT!!! What a great delivery within the period I was told to get my Predator 5k1 with 2nd Z-shaft! I played my cue now for a month and Í haven't lost a game so far, YEAH! Grtz from Holland and again THANKS A LOT!
from Oscar in Holland
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Best billiard supply sight out there! Always go out of the way to be of great service!
from R. Humphries in Niagara Falls, NY
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Ordered a black dot shaft for my Meucci M-4 before Thanksgiving and still got it in quick time. Was the best price around also. Will buy from again!!!
from Josh
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i went from a graphite stick to a meucci demo. now i've got wood. and got it fast. thanks julia.
from Richie
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wow what a quick reply to my question, nobody else got back to me so fast. Thanks again
from Mo
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These are the guys to buy from. From start to finish their customer service was friendly and helpful. This is the only place I will be buying sticks and accessories from.
from HL Deatherage
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Fast shipment, even offshore. Best quality equipment, best prices, best customer support.
from Liviu
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Thank you so much budget billiards. Everything came, and quick. again thanks, i will definetly buy from you guys again.
from Caleb in Savannah Tn
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It was the first time, I ordered in the USA. Today I received my Meucci Demo Cue. It is perfect. Thank you very much.
from Hans Peter Behlen in Germany
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Congratulations for your great service. Very fast delivery in just 5 days! Well packet cue. Arrived in perfect shape and conditions! Thanks and greetings from Austria! Chris
from Christian Staudacher in Austria/Tirol
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